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Hiring for Customer Support Executive: Dayshift : 10.00 am to 7.00 pm If Interested share your updates CV at archrservices@gmail.com Job Responsibilities: Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services. Customer Support Executive Job Duties: * Manage end to end customer expectations. * Deal directly with customers by Phone, Chat & Email. * Respond promptly to customer inquiries. * Handle and resolve customer complaints. * Obtain and evaluate all relevant information to handle product and service inquiries. * Direct requests and unresolved issues to the designated team. * Keep records of customer interactions. * Record details of inquiries, comments and complaints. * Prepare and distribute customer activity reports. * Communicate and coordinate with internal departments. * Provide feedback on the efficiency of the customer service process. Customer Support Executive Skills: