Job Title: Senior Customer Service Engineer Location: Bangalore Educational Qualification : Diploma or BE in Electronics and Communication, Or Electrical Engineering. Experience : 4 Yrs in Installation. Job Description: 1.Installation, Configuration and Customer services in CCTV, Access Control system, PA systems, Fire Alarm and detection systems 2. Understand customer problems and solve them 3. Ensure proper documentation on a daily basis 4. Ensure customer delight with excellent customer service 5. Should be ready to travel across India Skills required: 1. Thorough knowledge of Networking, LAN and WAN topology 2. IP network and IP configuration 3. Installation, configuration, trouble shooting capabilities in IP CCTV, Access control & Biometric systems, PA systems, Fire detection and suppression systems. 4. Good communication skills 5. Great attitude towards problem solving and keen interest in learning ....
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